Testimonials

Customer *

2. Ensuring that the center's goals meet the needs and expectations of the client
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3. Employees are sufficiently familiar with customers' needs and expectations
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4. The customer's needs and expectations are clarified
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5. Employees understand the goals and objectives of the center and are interested in achieving them
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6. In order to avoid potential conflicts of interest, commercial financial or other pressures, the center's employees conduct tests while distancing themselves from their personal goals, applying the principles of impartiality and confidentiality.
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7. Qualification and competence of employees in performing tests
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8. Providing information about the activities carried out on the center's website www.lbc.lt
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9. Providing information to the customer about tests in the accredited field
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10. Providing information to the customer about accredited tests
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11. Providing information to the customer about the need to use the services of a subcontracted laboratory
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12. Providing Information to the Client About the Possibility of Observing Ongoing Tests (While Maintaining Other Clients' Confidentiality)
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13. Providing Detailed Information to the Client, Assisting in Clearly and Comprehensibly Formulating Their Requests
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14. Prompt Arrival at the Site to Perform Road Base Compaction Measurements Using Static and Dynamic Plates
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15. Providing Detailed Information to the Client During the Testing Process
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16. Conducting Tests Within the Deadlines Specified in the Contract
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17. Sufficiently Detailed and Clear Presentation of Test Results (Documented in a Test Report)
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18. Adequate Assessment of Client Satisfaction Levels
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19. Systematic Regulation of Client Relations
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